E-Commerce FAQ
With ShopSite store front software
Purchasing
How much does ShopSite cost?
How do I buy ShopSite?
How can I get a demo copy?
General
Do you have any reference sites?
Will you design and build my store?
Where can I get technical support?
Feature
What are the features of ShopSite?
Will ShopSite work with my existing web pages?
Can I build a mall using ShopSite?
Can I build an unlimited number of stores with one copy
of ShopSite?
Do you support real-time credit card verification and payments?
Technical
Why are static web pages better?
What kind of a system do I need to run ShopSite?
How much does ShopSite cost?
ShopSite is sold through authorized resellers. We are one of ShopSite resellers. We bundle ShopSite with Web site hosting and Web design services with competitive price to fit your needs.
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How do I buy ShopSite?
ShopSite is a little different from most software programs. Instead of installing the software onto your PC, you actually use software that has been installed on our Web server. That means that you just fire up your browser, type in your Web address, and use the software through your browser.
So, instead of purchasing a CD or downloading software, you need to set up a ShopSite account with us.
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How can I get a demo copy?
The easiest way to get a demo copy of ShopSite is to sign up for one here at the demo section of the Open Market Web site.
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Do you have any reference sites?
Sure. There is a short listing of example stores here, or you can browse through the stores that have opted in as
part of ShopSite Marketplace.
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Will you design and build my store?
Yes, We are professional designers, we would love to help you out with your store. Contact us for details.
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Where can I get technical support?
The easiest way to get help is to click on the "?" on the upper right hand corner of any ShopSite page. You can also find more information by going to www.shopsite.com/help, or by visiting the ShopSite support pages here on the Open Market Web site. If you don't find your answer there, contact us at support@mintac.com to get the help you need.
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What are the features of ShopSite?
Want to get the skinny on the ShopSite feature set? Take a look at the feature listings on the Open Market Web site.
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Will ShopSite work with my existing web pages?
Yup. ShopSite has a feature called OrderAnywhere that makes it easy to drag-and-drop or cut-and-paste ShopSite order buttons onto any page, email, CD, or banner ad.
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Can I build a mall using ShopSite?
Sure. You can share ShopSite CGIs across multiple stores.
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Can I build an unlimited number of stores with one copy of ShopSite?
You need a license for each ShopSite you run.
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Do you support real-time credit card verification and payments?
Yes, Depending on the version of ShopSite you use, you have access to payment processing through Open Market Transact, CyberCash, PaymentNet, or AuthorizeNet.
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Why are static web pages better?
When ShopSite generates the store, it creates the Web pages so that they are always present on your site. These are referred to as static pages. Other commerce packages generate the Web pages on-the-fly. These are called dynamic pages. The advantages of static pages are:
- Because static web pages are always present, they can be indexed by search engines. A
significant portion of customers find sites from search engines. Dynamic Web pages cannot be found through a search engine such as Alta Vista, Infoseek, HotBot and others.
- Static Web pages are faster. When a customer clicks a link to a dynamic Web
page that page must first be created before the Web Server can send it to the
customer's browser.
- Static Web pages use less resources than dynamic pages. With dynamic pages, a database is constantly being accessed for every customer wanting to view a page. This takes server CPU cycles and means that the frequently accessed pages cannot be store in 'cache' (memory) on the server or on the customer's local browser (on disk).
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What kind of a system do I need to run ShopSite?
you need to set up a ShopSite e-commerce account with us. We offer three ShopSite e-commerce plans. You also need a computer with an Internet connection and a Web browser.
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